Manage your customers smartly with TargetCRM

We’ll show you how great Customer Relationship Management boost your business

The purpose of business is to create & keep a customer.

A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

The purpose of Target CRM is to create and keep a customer, from the moment they walk through your door through every interaction after that. Customer Relationship management is a customer-centric approach to the business, spanning all aspects of marketing, sales and service. CRM can be used to effectively create, improve and grow customer relationships by extracting value from every interaction to upsell, cross sell or provide more personalized customer service.

01

Email tracking & notifications

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02

Prospect tracking

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03

Meeting scheduling

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01

Expand customer base

Lead generation is a critical component of every successful business. Target CRM allows you to track, manage, and improve the quality of your leads. In addition, Target CRM can help identify actions that are converting those leads into potential clients, allowing your business to fast-track your sales process and increase your customer base.

02

Improve business efficiency

Target CRM helps you eliminate day-to-day redundancies when it comes to customer relationships. Target CRM collects and organizes customer data that allows you to easily determine which stage of the purchasing process each customer is in, with this information, you can create and send targeted marketing material out in batches to customers.

03

Improved Customer Satisfaction

Happy customers become loyal customers that also contribute to free word-of-mouth advertising. Target CRM allows you to make customer satisfaction a primary goal through areas such as increased direct engagement, social networking engagement, automated surveys, and much more.

04

Build long-term relationships

Target CRM gives you and your team the ability to identify, prioritize, and implement activities that have the most significant impact on your customer relationships for the long term. Target CRM can help you track and implement actions such as customer referrals and loyalty programs.

Our Features

Target CRM provides CRM solution with rich set of features and functions, on a customizable and secure platform, for all your daily business needs.

Marketing

Marketing Automation automates all your marketing & sales tasks, automated workflows, lead generation & lead nurturing. With marketing automation, you can streamline marketing activities, run effective campaigns, increase consumer engagement, and drive high profits.

Sales

Target CRM helps you set the foundation for a successful Sales Automation process. You can track details like email address, type of customer, purchase history, current sales pipeline stage, create and send quotes or proposals to customers.

Support

Target CRM provides enterprise quality Customer Support & Service features, such as Ticket Management, Knowledge Management, Customer Self Service Portal, Reports, and Support Statistics specifically useful for your organization's customer support force.

Projects

Get fair Idea about your Project, Project Task Status, and project milestone so you can have better Idea about current situation of your ongoing project.

Analytics

Deep dive into metrics customized for your business and measure company performance against set goals.

Why work with Target CRM

Target CRM provides an immense range of services. Working with us means synergy with other departments and better results for you. As it happens, the lines of business we serve in today’s marketing world are remarkably similar to what’s been called the 4 Ps: product, price, place, and promotion. Your task is always to fulfill a customer’s business need. That’s what Target CRM is all about.

We are an integrated, innovative, and intelligent support service designed to provide top-quality, holistic CRM (customer relationship management) to businesses of all sizes. We effectively bridge the divide between what happens at work and in the home life of your clients.

12 Years

In business

06 Years

Average retention

35 Minute

Average response
Time

98 %

Average consumer
satisfaction rating

Our Success Stories

Whether you are in the cloud, on premises, a large manufacturer, or a small services firm, we have established relationships with global companies to help deliver the support and IT Outsourcing services you need, when you need them.

Integrated with the business apps you use every day

CRM integration offers an expansive array of benefits for business growth. Integration can increase organizational productivity and efficiency by bringing together all data and processes into a single place and platform

What Our Clients have to Say About TargetCRM

We serve clients from various industries; we want to serve you too.

Kaushil Patel

Apollo Infratech Pvt Ltd

“It was a wonderful experience to work with the team of Excellence consultancy so far.”

The target CRM is very simple to use, user-friendly for all our users and customized to fit our requirements. The way an excellence consultancy team provide a service is very unique and quick.

Raj Roy

Schnell India Machinery Pvt Ltd

“Our experience with Target CRM is good.”

We are happy with the support and services provided by Excellence Consultancy Services towards smooth functioning of Target CRM.

Manoj Goswami

The Sandesh Limited

“It was a great pleasure to work with Excellence consultancy Service.”

The team was professional and handled everything perfectly and gave us good support. The TargetCrm was cost efficient and once I started using it, I realized a streamlined process and much better organization. I can now focus my attention on the vital parts of my business and not worry about the small, day-to-day issues."

Karan Darak

Hifield-AG Chem India Pvt Ltd

“Target CRM has made it easy to organise, manage & sort customer leads, accounts & sales.”

It is a great piece of software that has been integrated with Hifield since 2014. Their data management system helps us keep track of all the leads, we have sent out and those who have expressed interest in our product or services. TargetCRM has been helpful for organisation whenever needed. They have customised the software for better working for our Business Managers and Administrators."

Amit Suthar

Galaxy Sivtek Pvt Ltd

“I highly recommend prospects to meet Excellence Consultancy Services dynamic leadership and team for their CRM solutions requirements.”

Excellence Consultancy Services targetcrm, is a team of highly professional, energetic, creative and technically sound and you always find them ready to extend quick support for your any question related to regular working, new requirements and development.

Yogest Raut

Cocoon IT Services Pvt Ltd

“ I am very happy for CRM’s mentioned modules support had very professional approach from you.”

You have done excellent support in all medium phone, emails and required development. You are completely aware of your system and know rightly where to make business requirements. For consultants it very much important to know functionality and technical limitations and I feel you have both. Wishing you a good luck! 😊"

Frequently Asked Questions

What is CRM Software?

Customer relationship management software is a powerful tool that helps businesses organize and manage their customer relationships on a centralized and easy-to-use platform. By tracking leads and building a full database of customer activity, businesses have clear insight into where they stand with each customer in the buying process.

When you use TargetCRM platform, your CRM is automatically integrated with your TargetCRM marketing, sales, customer service, and operations tools right out of the box. This makes it easy to optimize and personalize your campaigns and processes with data from your CRM, which leads to more powerful and impactful work from your teams — and a much better experience for your customers.

How much experience do I need to apply for a specific position?

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Manage your customers smartly with TargetCRM

The purpose of business is to create & keep a customer.

01

Email tracking & notifications

02

Prospect tracking

03

Meeting scheduling

01

Expand customer base

02

Improve business efficiency

03

Improved Customer Satisfaction

04

Build long-term relationships

Our Features

Why work with Target CRM

12 Years

In business

06 Years

Average retention

35 Minute

Average response Time

98 %

Average consumer satisfaction rating

Our Success Stories

Integrated with the business apps you use every day

What Our Clients have to Say About TargetCRM

“It was a wonderful experience to work with the team of Excellence consultancy so far.”

“Our experience with Target CRM is good.”

“It was a great pleasure to work with Excellence consultancy Service.”

“Target CRM has made it easy to organise, manage & sort customer leads, accounts & sales.”

“I highly recommend prospects to meet Excellence Consultancy Services dynamic leadership and team for their CRM solutions requirements.”

“ I am very happy for CRM’s mentioned modules support had very professional approach from you.”

Frequently Asked Questions

Join 90+ businesses who sell smarter, better and faster with TargetCRM

Address

Email

Phone

Features

COMPANY

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Average response
Time

Average consumer
satisfaction rating