Privacy Policy for TargetCRM and Gmail Integration

Effective Date: 20th June 2024

1. Introduction

Welcome to TargetCRM’s privacy policy for our Gmail integration using Google OAuth. At TargetCRM, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect information when you use our TargetCRM app to integrate with Gmail.

2. Information We Collect

2.1 Information Provided by You

  • Google Account Information: When you connect your Google account with TargetCRM, we receive information such as your name, email address, and profile picture from Google.
  • CRM Data: Data related to your CRM activities, such as contact information, communication history, and other CRM-related data you input or upload.

2.2 Information Collected Automatically

  • Gmail Data: With your consent, we access your Gmail account to read emails, create drafts, send emails, and manage your inbox and contacts.
  • Usage Data: Information about how you use the TargetCRM app, including interactions with features and functions.

2.3 Cookies and Similar Technologies

  • We use cookies to improve your experience and for analytics purposes. For more details, refer to our Cookies Policy.

3. How We Use Your Information

3.1 For Providing Services

  • Email Management: Access and manage your Gmail data to help you organize, send, and track emails through TargetCRM.
  • Contact Synchronization: Sync your Gmail contacts with TargetCRM for seamless communication.
  • Data Analysis: Analyze data to improve TargetCRM’s functionality and user experience.

3.2 For Communication

  • Service Updates: Send you updates about changes to our services or policies.
  • Support: Provide customer support and respond to your inquiries.

3.3 For Security and Compliance

  • Security Monitoring: Monitor and ensure the security of our systems and your data.
  • Legal Obligations: Comply with legal obligations and resolve disputes.

4. Information Sharing and Disclosure

4.1 With Third Parties

  • Service Providers: We may share information with third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information to comply with legal requirements or to protect the rights and safety of our users and others.

4.2 With Your Consent

  • We will share information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption: Data in transit and at rest is encrypted using secure protocols.
  • Access Controls: Strict access controls and authentication mechanisms are in place to protect your data.
  • Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential risks.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

7.1 Access and Control

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information.

7.2 Revoking Consent

  • Google Permissions: You can revoke TargetCRM’s access to your Google account via your Google account settings.

8. Third-Party Links

TargetCRM may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this privacy policy or our practices, please get in touch with us at:

TargetCRM Privacy Team
Address: B-204 Ratnaakar Nine Square, Opp ITC Narmada, Mansi Road, Vastrapur, Ahmedabad – Gujarat 380015 ( India )